Thank you for choosing Binaf. Below is everything you need to know about how and when your order will reach you.
Domestic Shipping (Within India)
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All domestic orders are delivered within 5–7 working days after order confirmation.
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Once your order is dispatched, you will receive a tracking link via SMS or email for real-time updates.
International Shipping
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International orders are delivered within 7–14 working days after dispatch, depending on your destination.
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Please note: Any customs duties, VAT, or import taxes applicable in your country are the customer's responsibility.
International Returns
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International orders can be returned, but:
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Return shipping and any customs/duties must be paid by the customer.
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Returned items must be unused, unwashed, and in original condition.
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To initiate a return, please contact us via WhatsApp or Instagram.
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Handwork Collections
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Hand-embroidered and hand-finished pieces may require 2 to 4 weeks for delivery depending on the intricacy.
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To get an exact dispatch timeline for your handwork order, kindly reach out to us on WhatsApp or Instagram.
Prebooking / Preorder Collections
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Prebooked items will be dispatched starting from the date mentioned in the product description.
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Please check the description carefully before placing your order.
Shipping Charges
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Standard shipping across India is free.
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If you require express shipping, it is available at an additional cost.
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To request express shipping, please place your order first, then contact us on WhatsApp with your order number.
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Our team will assist you with express shipping options and applicable charges.
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Order Tracking
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A tracking number will be shared with you once your order is shipped.
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If you don’t receive your tracking details within a reasonable time, feel free to contact our team.
Need Help?
We’re here to help with your order or any shipping-related questions:
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WhatsApp: +918169329446
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Instagram: @binafofficial
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Email: support@binaf.in
We appreciate your patience and support — every Binaf piece is made with thought, care, and love.
